FAQ

FAQ for Unbroken-ish gym wear, print‑on‑demand explained, shipping costs, returns, and why we build gear for the Fold — made fresh, no waste, no compromise.

FAQ: Honest Gear. Honest Answers.

We don’t hide behind fine print. Here’s the truth about how we make and ship.

  • We don’t run warehouses or pile up stock. Every piece is printed when you order — made fresh, just for you. That’s called print‑on‑demand. And here’s the key: all orders are fulfilled in Canada, for Canadians. No overseas shipping, no customs fees, no border delays.

  • Production usually takes 2–5 business days before shipping.

    Because everything is made fresh in Canada, you’re not waiting on international fulfilment — just local production times.

  • Each product has its own shipping cost because it’s fulfilled individually.

    If you order multiple items, they may arrive separately, but always from within Canada (where possible as a priority).

    You’ll see the exact shipping cost at checkout — no hidden surprises, no international rates.

  • We don’t do casual returns. Each item is printed specifically for you.

    If something arrives defective or damaged, we’ll fix it — fast. If it’s just a change of mind, that’s not how we operate.

    This policy keeps things lean and honest, especially with Canadian POD fulfilment.

  • If your gear shows up defective, damaged, or incorrect, reach out within 7 days of delivery. We’ll put it right.

    We stand by what we make, and all replacements are handled through our Canadian fulfilment partners.

  • Yes. Once your order ships, you’ll get a tracking link so you can follow the journey across Canada until it lands at your door.

  • Because we’re not here to sell disposable clothing.

    We’re here to build a fold — a community of people who wear their story. Print‑on‑demand keeps it honest, keeps it lean, and keeps it real.

    And by fulfilling everything in Canada, we keep it local, fast, and free from international complications.